For Clait:
Compulsory: Unit 1 File Management
and e-Document Production

Unit 3 - Database Manipulation
Unit 8 - Online Communication

For ITQ L1:
15 Unit Values
Compulsory: Unit 101 Make selective
use of IT

102 – Operate a Computer
103 – Trouble shooting
108 – Word
110 – Database
118 - Using IT to exchange
information

IT User Fundamentals
(Level 1 - Essentials) Use IT systems to meet needs. Organise, store and retrieve information
efficiently. Carry out routine maintenance of IT systems and respond to routine IT system
problems.

Using Email and the Internet
(Level 1 - Essentials) Use e-mail software tools and techniques to compose and send messages.
Manage incoming email effectively. Connect to the internet. Use browser software to navigate
web pages. Use browser tools to search for information from the internet.

Security for IT Users
(Level 1 - Essentials) Use appropriate methods to minimise security risks to IT systems and data.