Level Two

Business Administration

Slider

6 - 9 Months

Duration

9.30 - 4.30

Hours

1.5 / 2 Days

Days per week

Classroom

Location

Intermediate

Difficulty

Course Content

  • 101 Health and safety in a business
  • 102 Use a telephone and voicemail system
  • 222 Communication in a business environment
  • 224 Principles of providing administrative services
  • 225 Principles of business document production and information management
  • 226 Understand employer organisations
  • 239 Manage personal performance and development
  • 240 Develop working relationships with colleagues
  • 202 Produce business documents
  • 207 Provide reception services
  • 214 Use and maintain office equipment
  • 304 Develop a presentation
  • 305 Deliver a presentation
  • 234 Spreadsheet Software
  • 242 Using email
  • 243 Presentation Software
  • 244 Word Processing Software
  • 104 Understand working in a customer service environment
  • 238 Principles of customer relationships

All our courses have one mandatory unit and a choice of additional units. Course content is tailored for you (and your employer) and the list of units outlined here are a guide only. Units covered will also depend on your prior learning and credit requirement. If there is something specific that you are interested in learning, please discuss this with your tutor during induction.

Other Details

  • Entry Requirements

    Literacy Level 1

  • Qualifications

    City and Guilds Level 2 NVQ Diploma in Business and Administration

  • Progression upon Completion

    Business Administration Level 3

  • Achievable Soft Skills
    • Communication (English/literacy)
    • Employability
    • Working with others
    • Problem solving
    • Organisation and planning
  • Useful Links

Call 0800-0420-184

We can't wait to hear from you!