Career Prospects

Are you interested in getting into the IT industry? If you want to learn how to get your foot in the door in IT helpdesk or Developer with knowledge and skills in PC maintenance, upgrading, installing software and troubleshooting, these courses are for you. These courses can help move you towards working from the position of IT helpdesk to 3rd line support.

IT Helpdesk

1st Line Support

3rd Line Support

Specialist Support

Computer Engineering Pathways

YOU WILL LEARN...
+ Basic understanding of computer hardware
+ What the internet is and the laws of the internet
+ Basic understanding of different software
and more

YOU WILL LEARN...
+ Maintaining a computer
+ installing & maintaining different Operating systems
+ How to troubleshoot computer problems
+ Basic understanding of networks
and more

YOU WILL LEARN...
+ Monitoring and troubleshooting client computers
+ Installing, configuring and troubleshooting Windows Server 2008
+ Advanced security for client and server
+ Remote technical support
and more

 

 

 

LEVEL ONE

 

LEVEL TWO

 

LEVEL THREE

 

 

 

 

UPON COMPLETION
You’ll be able to identify parts of the computer system know how to secure the computer system.

PROGRESSION
+ Level Two

UPON COMPLETION
You’ll be able to build, fix, maintain and  upgrade computers systems to a professional level.

PROGRESSION
+ Level Three

UPON COMPLETION
You will hold the basic fundamentals of maintaining and troubleshooting System Administration, Networking and Security.

PROGRESSION
(MTA) Microsoft Technology Associate in network, security and operating system, and (MCSA) Microsoft Certified Solutions Associate

Our Success

90+

enrolled last year

94%

passed and got qualified

95%

reported positive feedback

35%

moved into a working position

"I got interested in graphics design and games design, but I soon found out that I did not have the qualifications to get onto any of the right courses. To help me find a pathway towards Games Design, my resettlement broker found out about web design courses close to my home at ELATT."

Frankie

Games Developer

Frankie

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